Policies & Rules

Return Policy

(this is a summary of our return policy, for full details, please click this link: https://belliestobabies.ca/policies/refund-policy)

Items may be returned for in-store credit only. If you buy something in-store or online and decide you do not like it, you may return under the following conditions:

• The original tag (showing product code and price) is still attached to the item.
• It is within 5 days of purchase (or receipt of item if ordered online)
• The original sales receipt or online order confirmation is presented
• Items must be returned to the store before a credit will be issued (customer will be responsible for return shipping costs)

NOTE: In-store credit can be arranged for use on-line.

Consignment Rules

What We Accept:

    Youth Clothing (newborn-16), Maternity Wear, Seasonal Clothing (Winter: Oct-Dec, Spring: Jan-Mar, Summer: Apr-Jun, Fall: Jul-Sep), and Sports/Dance/Swim Wear year-round.

Drop-Off Limits:

    One large garbage bag/Rubbermaid tote or two medium garbage bags/diaper boxes.
    Please note: You may drop off items once per week to ensure a smooth intake process.

Quality Standards:

    Items should be like new, freshly laundered within 3 days, and free of stains, rips, or excessive wear. All items must have manufacturer tags/care labels.

Inspection Policy:

    We’ll smell-check and inspect each item to ensure it meets our quality standards. Items with a foul smell, stains or rips will donated on your behalf. It is your responsibility to make sure that your items are in the right condition for drop off 

Items We Do Not Accept:

    Discount/fast fashion brands (e.g., Dollarama, Temu, Shein), underwear (unless sealed), and non-clothing items (toys, rockers, etc.).

Items with staining or rips.

Items with worn out graphics, 

Incomplete sets.

Consignment Process:

    Create your account in-store, and bring your items by appointment. Accepted items will be placed on the floor within 72 hours.
    Items are priced based on brand, condition, and demand. After 60 days, the price is reduced 25%. After 90 Days, the price is reduced 50%. Items will be donated after 120 days.

Payouts:

    You’ll receive 40% of the final sale price, with payouts issued every 3 months (following the season switch) via e-transfer.

Final Note:

   As a general rule, we aim to price items between 30%-50% of its original price, if items are new with tags we will price them at 70% of the ticket price.

By booking an appointment you agree to all of the rules listed above, and are ensuring your drop off meets our quality standards.

Thank you.