Policies & Rules

Return Policy

(this is a summary of our return policy, for full details, please click this link: https://belliestobabies.ca/policies/refund-policy)

Items may be returned for in-store credit only. If you buy something in-store or online and decide you do not like it, you may return under the following conditions:

  • The original tag (showing product code and price) is still attached to the item.
  • It is within 5 days of purchase (or receipt of item if ordered online)
  • The original sales receipt or online order confirmation is presented
  • Items must be returned to the store before a credit will be issued (customer will be responsible for return shipping costs)

NOTE: In-store credit can be arranged for use on-line.

Consignment Rules

What We Accept:

    Youth Clothing (newborn-16), Maternity Wear, Seasonal Clothing (Winter: Oct-Dec, Spring: Jan-Mar, Summer: Apr-Jun, Fall: Jul-Sep), and Sports/Dance/Swim Wear year-round.

Drop-Off Limits:

    One large garbage bag/Rubbermaid tote or two medium garbage bags/diaper boxes.
    Please note: You may drop off items once per week to ensure a smooth intake process.

Quality Standards:

    Items should be like new, freshly laundered within 3 days, and free of stains, rips, or excessive wear. All items must have manufacturer tags/care labels.

Inspection Policy:

    We’ll smell-check and inspect each item to ensure it meets our quality standards. Unacceptable items will be donated, and we’ll give you a chance to reschedule your appointment if needed.

Items We Do Not Accept:

    Discount/fast fashion brands (e.g., Dollarama, Temu, Shein), underwear (unless sealed), and non-clothing items (toys, rockers, etc.).

Consignment Process:

    Create your account in-store, and bring your items by appointment. Accepted items will be placed on the floor within 72 hours.
    Items are priced based on brand, condition, and demand. After 30, 60, and 90 days, items will be marked down and donated after 120 days.

Payouts:

    You’ll receive 40% of the final sale price, with payouts issued every 3 months via e-transfer.

Final Note:

    Take a moment to check our website for more details, create your consignor account, and start making your next drop-off appointment! We can’t wait to help you turn your gently loved clothes into new treasures for our community. Thank you for partnering with us!